Family dashboard
See linked swimmers, current club notices, entered meets, recent results, training sessions, and billing reminders in one place.
Secure family access
Your Academy Swim Team Members Portal
From training times and competition entries to results, records, club events, and invoices, the portal gives each family one clear view of their swimming membership.
Linked to your household
Families see only the swimmers and records connected to their portal account.
Built around real club data
Squads, results, entries, attendance, and billing stay connected instead of living in separate forms.
Works on phone or computer
The responsive portal is available through the AST website whenever you need it.
Getting started
How the portal becomes available
Submitting the membership and medical form starts the club process; it does not create an immediate login. Your account is prepared after membership has been accepted and the club has set up the correct swimmer and household records.
- 1
Submit the membership form
The form gives the club the contact, medical, consent, and household information needed to review and create the membership record.
- 2
Membership is accepted and set up
The club confirms the place, creates or updates the swimmer and family group, assigns the appropriate squad, and links portal permissions.
- 3
Open the setup email
Look for “Set up your Academy Swim Team portal account”. Its personal password link is valid for 24 hours.
- 4
Set a password and sign in
Create a secure password, then sign in with the email address that received the invitation. The Member Login link is in the website header.
No setup email yet?
Wait until the club has confirmed membership and finished setting up the household. If the account is ready but the message is missing, check spam or junk. An expired link can be replaced by the Club Secretary.
One connected experience
What members can do
What appears depends on the swimmers, family, permissions, and volunteer records linked to the account.
Swimmers & records
Open each linked swimmer’s profile, including squad, Swim England category, emergency information, consent, recent results, schedule, and permitted invoices.
Training & attendance
Check the weekly timetable, squad schedules, holiday arrangements, attendance history, and recorded pool hours where they apply.
Meets & official entries
See competitions before entries open, choose eligible events when they do, review seed times and fees, and follow entry and payment status.
Club events
Respond for each invited swimmer, add an optional note, and return later to check or update the response while the event is open.
Results & progress
Review short- and long-course personal bests, chronological results, licensed-result markers, and progress for individual events.
Invoices & billing
View authorised household or swimmer invoices, due dates, line items, payment status, and payments awaiting automatic Direct Debit collection.
Account & volunteering
Review account access, change your password, and—where a volunteer profile is linked—see roles, compliance dates, and request contact updates.
Training schedule
Know where and when to train
The weekly view matches each linked swimmer to sessions for their assigned squad. Pool and land sessions are labelled separately, with times and coach information.
- Open Schedule from the portal menu.
- Use Weekly Schedule for a day-by-day family view or Squad Timetables for squad totals.
- Check Attendance History for submitted register marks and recorded pool hours where that squad uses them.
- Use the seasonal tab when a holiday timetable replaces the normal weekly schedule.
Competitions
Follow a meet from announcement to entry
A calendar-visible meet can appear under Upcoming Meets before the organiser’s pack arrives. When the club opens entries, it moves to Open for Entries with the club deadline, venue, course, and entry details.
Finished or locked meets remain available so families can review submitted events and payment status.
Official meet entry
Choose eligible events with the facts beside them
Select the swimmer, review the events they are eligible to enter, then choose events and submit before the club deadline. The page shows the session, entry personal best, qualifying result, event fee, and estimated total.
Meet entry is available only for an active, linked swimmer with entry permission and the required Swim England Club Compete category. Age, gender, event conditions, qualification rules, and the meet deadline can also limit what appears.
Results & progress
See more than the latest time
Choose a linked swimmer, then switch between:
- Personal Bests, grouped by stroke and course.
- Results History, with meet, date, event, time, and PB status.
- Time Progression, showing how an event has changed across recorded swims.
Results are loaded or maintained by authorised club administrators. Members can review them but do not edit official times.
Club events
Respond separately for each swimmer
Open an event to read the details, select Attending or Can’t attend for each invited swimmer, add an optional note, and save. The summary chip makes the latest response visible when the event is collapsed.
Closed events stay visible for recent history but can no longer be changed. An event appears where the household is included by the organiser, has an invitation or saved response, or—before targeted invitations have been sent—is open to all linked swimmers.
Invoices and automatic payments
The invoice ledger can be searched and filtered by upcoming, paid, or voided status. Open an invoice to see the recipient, line items, dates, totals, and payment information. A scheduled membership invoice normally needs no action because collection is handled automatically by Direct Debit. Contact the Treasurer if payment details have changed or an invoice looks wrong.
Member details and account security
Open Swimmers to review a linked profile. Where the account has permission, Edit Details can request changes to address, guardians, emergency contacts, medical information, medication, and photo or video consent. Requests go to an administrator for review; they do not overwrite the club record immediately. My Account also shows linked access and lets the signed-in user change their password.
For volunteers
A volunteering tab appears when relevant
If the account is connected to a volunteer profile, the portal adds Volunteering. It shows club roles, profile status, DBS and safeguarding dates where recorded, and a form to request email or phone changes. Contact changes remain pending until an administrator reviews them.
What families gain
Practical benefits every week
- One household view: switch between linked swimmers without separate accounts for every child.
- Fewer missed details: see club deadlines, session information, response status, entry fees, and payment state beside the action they belong to.
- Safer meet choices: the entry page narrows events using the swimmer, course, age, gender, qualification rules, and recorded times.
- Clear history: results, entries, attendance, invoices, and saved event responses remain available for later checking.
- Controlled changes: families can request important record updates without silently changing information used by coaches and club administrators.
Members Portal and Spond
They work together, but they have different jobs
Use the Members Portal for
Official competition entries, linked swimmer information, training and attendance, club-event responses, results, invoices, billing status, and record-change requests.
Use Spond for
Club messages, reminders, general updates, notifications, and activities organised through the Spond app.
Responding to a competition message in Spond does not submit an official meet entry. Complete the entry in the Members Portal before the club deadline.
Permissions and responsibilities
What remains with the club
The portal is the family view and action point. Authorised administrators remain responsible for:
Accepting membership and linking household access.
Assigning squads and publishing timetable changes.
Submitting registers and attendance records.
Importing or maintaining results and PBs.
Creating meets, deadlines, events, and eligibility rules.
Raising invoices and preparing or collecting payments.
Reviewing member and volunteer change requests.
Setting which linked users may manage details, enter meets, or view billing.
Ready to use your portal?
If the club has sent your invitation, set the password within 24 hours and sign in with the invited email address.
Portal screenshots were captured from an authorised read-only preview on 24 July 2026. Contact, medical, date-of-birth, and billing details are not shown.